AI Generated Business Plan
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Social Hospitality
Personalized hospitality services with Social Hospitality.
- Industry
- hospitality
- Product Type
- service
- Problem
- Lack of personalized hospitality services for customers visiting restaurants, pubs and other businesses in the hospitality industry.
- Market Size & User Personas
- The hospitality industry is a $1.4 trillion market. User personas include general customers visiting restaurants, pubs, and hotels.
- Solution
- A mobile app and website to provide personalized hospitality services such as music selection, guest experiences, etc.
- MVP Features
- Implementation Details
- Value Proposition
- Social Hospitality helps customers to have a better and personalized experience while they visit restaurants, pubs, or hotels.
- Pain Points to Solve
- Personalisable customer experience, ability to provides guests with music choice, improved customer satisfaction & loyalty, easier access to social media integration.
- Sales & Marketing Channels
- Search engine Marketing, channels like Spotify, Google Ads, Facebook Ads, etc.
- Revenue Stream Sources
- In-app purchases, subscription-based services, commissions from bookings etc.
- Cost Structures
- Development and maintenance costs, online advertising costs, staffing costs, commission costs.
- Key Activities
- Developing the product, advertising, marketing, user acquisition and retention.
- Key Resources
- Designers, Developers, Marketers and Analysts.
- Key Partners
- Music platforms, third party APIs for social media integration, and hotel booking players, etc.
- Competition Landscape
- Other apps offering personalised customer experience such as Table 8, ToastTab, etc.
- Competition Advantage
- Faster response time, more customisable features, better pricing and lower commission fees.
- Idea Validation Steps
- Build an MVP, run user interviews and receive feedback, gauge customer reaction with limited product launch.
- Potential Business Challenges
- Need to adequately personalize customer experience across different environments, differentiating our app from others, competition with other hospitality services.