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TumboTravel
- Industry
- travel
- Product Type
- service
- Problem
- People lack the knowledge, options and convenience to plan their trips quickly and easily.
- Market Size & User Personas
- People who are looking to travel, from those in the 18-25 age range, to those who are 30 and up. People who are excited about the idea of traveling but don’t have the time to research the details.
- Solution
- TumboTravel is a service that provides quick and easy trip planning with customized recommendations and needs-based options.
- MVP Features
- A customer facing website for researching trips, providing personalised recommendations, mobile application for availability and communication with customer service, payment system integration, and a customer service portal.
- Implementation Details
- Develop a customer facing website with a user friendly interface, connected to a personalized recommendation system, and create a mobile application with search capabilities and customer service support.
- Value Proposition
- TumboTravel simplifies the trip planning process, provides personalised recommendations based on user preferences, and provides quick and easy access to information about a variety of destinations.
- Pain Points to Solve
- Convenience, lack of knowledge, slow customer service response, and inadequate price comparisons.
- Sales & Marketing Channels
- Social media channels, search ads, content marketing, and influencer marketing.
- Revenue Stream Sources
- Subscription fees, advertising space, commission from partners, and currency exchange profits.
- Cost Structures
- Development costs, customer service support staff, cloud hosting costs, and customer acquisition.
- Key Activities
- Development of platform, customer service, marketing, and user acquisition.
- Key Resources
- Developers, customer service personnel, marketers, and salespeople.
- Key Partners
- Destination providers, airlines, hotels, and banks.
- Competition Landscape
- Traditional travel agents, online booking services, and digital travel platforms.
- Competition Advantage
- Comprehensive service offering, personalized customer experience, localized search and recommendations, quick and easy search and booking process, and price comparison service.
- Idea Validation Steps
- Talking to potential customers, surveying users, A/B testing the website and mobile application, and conducting market research.
- Potential Business Challenges
- Developing a strong customer service experience, competing with established players, and combating the challenges of digital marketing.